TOP FAQS: KONABLE.COM SIMPLY EXPLAINED

TOP FAQS: KONABLE.COM SIMPLY EXPLAINED

Von AD · 04.07.2018

At the beginning, we had a simple idea: According to the motto “We make it happen”, we wanted to develop a new website with added service value for our customers. This is how KONABLE.COM was created, an innovative platform for custom-made textile and advertising products for brands and events.

Yet, we quickly realised that KONABLE.COM would not become a bog standard online shop. Whereas at other stores you can add products to your shopping cart, we first need to produce your customised product. Besides colours and sizes, we will also ask you about own cuts or your ideas for customisation. Moreover, there is also our “Markenshop” (brand shop) with over 5.500 products and the opportunity to bring your own product ideas to life.

KONABLE.COM is as versatile as the projects of our clients

Along with this bunch of functions might come the one or other question on how KONABLE.COM works exactly. For us, it is of great importance that you get to your promotional product quickly and easily. Hence, we summarized some of the most important questions for you:

 

1. How can I enquire products?

Welcome to KONABLE.COM. Thank you for visiting our website. In our product catalogue you will find around 200 basic products in various categories. Every single product has its own detailed product page including general product information and customising options. If a product arouses your interest, you can simply click on the “enquire now” button. In the pop-up window please provide us with some more information and contact details. Your sent request will be forwarded automatically to our online system and you will receive an offer from us within 24 hours.

 

2. Why are there no prices displayed on the product page?

KONABLE.COM is the innovative platform for your individual product. This means that once you placed an order, we still need to produce your product. Until this point, you have vast customising options for every basic product and pricing depends on various factors.

A short example: You can individually design a “Basic Tech Shirt”: sizes, cuts, quantity, grammage, refinement technique, sleeves, applications or packaging. All these factors are taken into account for price calculation. Therefore, we apply to the rule: individual shirt = individual price.

At KONABLE.COM you get perfect value for money: For all products, we rely on direct contact to our manufacturing bases and maintain long-term partnerships with our fabricators. This is how we can guarantee fair working conditions by offering best prices for our customers at the same time.

In addition to our customisable products, we also have a range of products of our own brands CONA Sports and SeeYu! in stock. For these unprocessed products, you can request the corresponding price lists from us.

However, please understand that we cannot display prices for customised products online. In order to get a first price indication, we look forward to your enquiry at any time and will gladly put together an individual offer.

 

3. I could not find the right product - what can I do?

At KONABLE.COM you will certainly find your desired product. In case you could not find a suitable article in the products section, you can always send us a custom-made enquiry. Briefly describe your individual needs and we take care of your request.

You can also try out our Markenshop. Sportswear, bags, accessories - we have more than 5.500 products on stock that can be refined with your logo or lettering. All Markenshop-products can be requested online as well. We are happy to advise you.

 

4. What exactly is the KONABLE Markenshop?

Our “Markenshop” (brand shop) offers a vast selection of promotional sports- and workwear, bags, and accessories. We have more than 5.500 products from various brandsin stock that can be refined according to your wishes.

Especially for smaller order quantities or short-term needs, the Markenshop might be a smart way to get to your promotional product. Our service for Markenshop products goes way beyond a vast product selection: free graphic support, expert advise to printing and even the implementation in our own printing house.

Further information about our Markenshop can be found here.

 

5. I want to customise a product - which options do I have?

KONABLE.COM is all about cusomised products. Your individual need is our mission. Therefore, we offer a variety of designs and customising options for each article. For textiles, you can choose colour, size, and material out of many options. You are also provided with the opportunity to realise your own cuts or cutting templates.

In addition, there are usually various options for promotional labelling (advertising / logo attachment). You can easily display these options in the detail page for every product. For instance, a functional shirt can be imprinted using sublimation or screen print technology but also via stick attachment or transfer print. If you already have concrete ideas for the type of printing, please feel free to communicate this within your enquiry.

Last but not least, customised products impress with individual details and facets. These so-called “finishing options” can be found in the detail page for every product as well. We are happy to advice you with long-time expertise when it comes to the best printing technology or suitable refinement for your customised product.

 

Do you happen to have further questions? Please find our complete FAQ section here. We are also happy to help you via E-Mail or phone (0228 - 33 88 18 10)

Your KONABLE-Team